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London Overground Contract With Arriva Signed

TFL confirms London Overground contract with Arriva has now been signed worth £1.5bn.

Arriva will take over from London Overground Rail Operations (LOROL) from November 2016 and will hold the contract until 2024 with the potential to extend until 2026. The whole contract contains incentives for Arriva to deliver improvements. These include performance levels, train and freight operators impact on London Overground services and limiting the punctuality measurement to three minutes within the scheduled arrival time.

The new operator will start introducing new services from Boxing Day this year and from 2018 will introduce new trains out of Liverpool Street and on the Gospel Oaks to Barking line. There will be a lot more improvements on the North London line and modernised stations.

TFL’s chief operating officer of London Rail stated, “We look forward to working with Arriva to bring about further improvements to the London Overground network. I would also like to take this opportunity to thank the existing operator LOROL for their work that has helped make London Overground the huge success story it is today.”

In response Chris Burchell, MD of Arriva’s UK trains division said: “We look forward to working closely with TFL to improve services further, introduce more new trains and deliver a further step-change in customer service quality:.

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